Privacy Policy
Last Updated: 1 May 2025
Web and Glow Pty Ltd (ABN 53641999626), trading as Wollongong Tree Removal Pros (“we”, “us”, or “our”), is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or use our website and services (the “Service”).
By using our Service, you agree to the practices described in this Privacy Policy. Unless otherwise defined, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions.
We may collect personal information that you voluntarily provide to us when using our Service or contacting us. This information may include, but is not limited to:
Your full name
Email address
Phone number
Address
Any other information you choose to provide when submitting an enquiry or requesting a quote
In addition, we automatically collect certain technical data known as Log Data when you visit our website, such as:
Your device’s IP address
Browser type and version
Pages visited and time spent on each page
Date and time of your visit
Referring pages and other usage statistics
We use the information collected to:
Respond to your enquiries or requests
Provide and improve our services
Customize and personalize your experience
Analyze website traffic and user behavior
Communicate important updates, such as changes to this policy
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Our website uses cookies, which are small data files stored on your device, to enhance your browsing experience. Cookies help us:
Recognize repeat visitors
Understand how you interact with the site
Improve website performance and functionality
You can choose to disable cookies through your browser settings, although doing so may limit certain functionalities of the site.
Google AdSense & DoubleClick Cookie
Our website may include advertisements served by Google. As a third-party vendor, Google uses cookies (including the DoubleClick cookie) to deliver relevant ads based on your interests and browsing history.
You can learn more and opt out of Google’s personalized ads by visiting the Google Ads Settings.
We may engage trusted third-party companies to:
Host our website
Assist in customer support
Analyze user behavior
Provide marketing and advertising services
These providers have access to your personal information only as necessary to perform their functions and are contractually obligated to protect it and use it solely for the intended purposes.
We take reasonable and appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
While we strive to protect your information, we cannot guarantee absolute security. We recommend that you take precautions to protect your own information, such as using secure passwords and avoiding public Wi-Fi when submitting sensitive data.
Our website may contain links to other websites that are not operated or controlled by us. Please be aware that once you leave our site, we are not responsible for the content, privacy practices, or data handling of any third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe that your child has provided us with personal information, please contact us immediately. We will promptly delete such information from our systems.
We may disclose your personal information if required to do so by law, regulation, legal process, or in response to a valid request by public authorities (e.g., a court or government agency).
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to check this page regularly to stay informed of any changes.
Your continued use of the Service following any changes to the Privacy Policy will signify your acceptance of those changes.