Effective Date: 29 June 2024
Web and Glow Pty Ltd (ABN 53 641 999 626), trading as Gold Coast Pressure Cleaning Experts ("we", "us", or "our"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access or use our website and services (the “Service”).
By using our Service, you agree to the collection and use of information in accordance with this policy. Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined here.
We may collect personally identifiable information (“Personal Information”) that can be used to identify or contact you. This includes, but is not limited to:
Full name
Email address
Phone number
Postal address
Any other information voluntarily submitted through our contact forms or quote requests
When you access our website, your browser automatically sends us certain information, which we log. This may include:
Your device’s IP address
Browser type and version
Pages visited on our website
Time and date of your visit
Time spent on pages
Referring URLs
Other diagnostic data
This information helps us improve our website’s performance and understand user behavior.
We use cookies—small data files stored on your device—to enhance your browsing experience. Cookies allow us to:
Recognize you when you revisit the site
Remember your preferences
Serve relevant ads (including via Google AdSense and DoubleClick)
You can configure your browser to refuse cookies or alert you when cookies are being used. However, disabling cookies may limit certain functionality of the website.
Your Personal Information is used to:
Respond to your inquiries or quote requests
Provide and maintain our services
Improve website functionality and user experience
Communicate with you, including marketing and service updates (with your consent)
Monitor and analyze usage for performance improvements
Comply with legal obligations
We do not sell or rent your personal information. However, we may share your data in the following cases:
Third-party service providers: We may engage reputable third parties to perform tasks such as website hosting, data analysis, and marketing support. These parties only access your data to the extent required for service delivery and are bound by confidentiality agreements.
Legal compliance: We may disclose your information where required by law, regulation, subpoena, or court order.
Business transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as part of the business transaction.
We take reasonable measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Our website may contain links to external websites not operated or controlled by us. Once you leave our site, we are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected data from a child under 18, we will delete it promptly.
You have the right to:
Access the personal information we hold about you
Request corrections or updates to your data
Request the deletion of your personal data
Withdraw your consent for future communications
To exercise these rights, please contact us using the details provided below.
We reserve the right to update or revise this Privacy Policy at any time. When changes are made, we will update the “Last Updated” date at the top of this page and publish the new version on our website.
We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.