Effective Date: December 2025
Glen Waverley Roofing (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for services.
We may collect the following types of personal information from you:
Contact Information: Name, phone number, email address, and postal address.
Service Information: Details about your roofing needs, property location, and roof type.
Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other browsing information collected through cookies or similar technologies.
We only collect information that is necessary to provide you with roofing services, respond to inquiries, and improve your experience on our website.
We use the information we collect for the following purposes:
To respond to your inquiries and provide requested services or quotes.
To manage and improve our website, services, and customer support.
To send important updates, promotions, or service-related notifications (only with your consent).
To comply with legal obligations and protect our legal rights.
We respect your privacy and do not sell, rent, or trade your personal information. Your data may be shared only in the following limited circumstances:
Service Providers: With trusted contractors or third-party service providers who assist us in delivering services.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of the business assets.
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (where legally permissible).
Withdraw consent for receiving promotional communications at any time.
To exercise any of these rights, please contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any websites you visit.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
If you have questions, concerns, or requests regarding your privacy, please contact us at:
Glen Waverley Roofing
Unit 3/710 High St Rd, Glen Waverley VIC 3150
Phone: (03) 8820 1294
Email: info@glenwaverleyroofing.com.au